Skip to main content

HM Passport Office: Complaints

Question for Home Office

UIN 7532, tabled on 16 July 2015

To ask the Secretary of State for the Home Department, pursuant to the Answer of 15 July 2015 to Question 5849, how many complaints she has received on slow service at HM Passport Office in each of the last two years.

Answered on

21 July 2015

Her Majesty’s Passport Office has dealt with a range of customer enquiries over the last two years. These enquiries have come from members of the public and from Members of Parliament on behalf of their constituents.

Her Majesty’s Passport Office is committed to processing applications as quickly as possible while maintaining the high level of security within the application system. Those applicants who need to travel urgently have their cases considered as a priority.

Answered by

Home Office
Named day
Named day questions only occur in the House of Commons. The MP tabling the question specifies the date on which they should receive an answer. MPs may not table more than five named day questions on a single day.