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Question for Department for Work and Pensions

UIN 6598, tabled on 13 July 2015

To ask the Secretary of State for Work and Pensions, what guidance he has given to staff working for, or contracted by, his Department on dealing with people who have a history of suicide attempts; and if he will place a copy of such guidance in the Library.

Answered on

16 July 2015

DWP provides a range of guidance to enable staff to develop the skills required to support a range of customers and claimants and to respect their needs. This approach aims to ensure that staff are equipped to deal with a diverse set of circumstances.

DWP’s guidance “Managing Customer Declarations of Intention to Attempt Suicide or Self Harm” provides a clear detailed action plan for staff and contractors to follow if a customer declares an intention to kill or harm him or herself.

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