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Mobile Phones: Fees and Charges

Question for Department for Culture, Media and Sport

UIN 5902, tabled on 7 July 2015

To ask the Secretary of State for Culture, Media and Sport, what steps the Government is taking to reduce mobile telephone charges for UK users using their telephones overseas.

Answered on

16 July 2015

I am pleased to confirm that formal agreement was reached at the end of June on the EU Telecoms Single Market Regulation. As a result, from June 2017 onwards, consumers will no longer face mobile roaming charges in the EU. This outcome is one that Government has consistently championed from the beginning of negotiations.

As an interim measure, from January 2016 until June 2017, consumers will continue to pay mobile roaming charges in the EU at rates calculated from the domestic tariffs plus the wholesale roaming caps currently in force. These rates will be comparable with, or lower than, existing caps. UK mobile service providers may offer roaming tariffs below these rates, as several of them do already.

The eventual cessation of mobile roaming charges, will mean that British citizens travelling abroad can enjoy using their mobile without fear of extortionate costs.