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HM Passport Office: Standards

Question for Home Office

UIN 5849, tabled on 7 July 2015

To ask the Secretary of State for the Home Department, what representations she has received on (a) poor and (b) slow service at HM Passport Office in each of the last five years.

Answered on

15 July 2015

Numerous representations have been made both about the general passport issuing process as well as on behalf of individual applicants. They have been received from Members of Parliament and the public. Those with concerns about imminent travel plans for applicants are given priority.

Answered by

Home Office