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Education Funding Agency

Question for Department for Education

UIN 220369, tabled on 12 January 2015

To ask the Secretary of State for Education, if she will make it her policy to provide telephone helplines for schools to use to contact the Education Funding Agency.

Answered on

15 January 2015

The Education Funding Agency (EFA) currently provides a series of contact email addresses and online contact forms for their customers to use. Further details are available at:

https://www.gov.uk/government/organisations/education-funding-agency

Although there are currently no plans for the introduction of a telephone helpline for general customer enquiries, the EFA will continue to keep its methods of communicating with customers under regular review.

Named day
Named day questions only occur in the House of Commons. The MP tabling the question specifies the date on which they should receive an answer. MPs may not table more than five named day questions on a single day.