To ask the Minister for the Cabinet Office, how many cases referred by hon. Members to the Parliamentary and Health Service Ombudsman took (a) up to one month, (b) between one to two months, (c) between two to three months, (d) between three to four months, (e) between four to five months, (f) between five to six months and (g) more than six months from allocation to a caseworker to conclusion; and how long each case which took more than six months took to be concluded.
8 December 2014
The Parliamentary and Health Service Ombudsman publish statistical information on their performance in their Annual Report and Resource Accounts which are laid before Parliament. I have asked the Parliamentary and Health Service Ombudsman to write to the Hon. Member with further detail on the specific questions raised. Copies of the reply will be placed in the House Library.