To ask the Minister for the Cabinet Office, how many cases referred by hon Members to the Parliamentary and Health Service Ombudsman took (a) up to one month, (b) one to two months, (c) two to three months, (d) three to four months, (e) four to five months, (f) five to six months and (g) more than six months from referral to allocation to a caseworker in each of the last three years; and how long each such case took to be allocated.
8 December 2014
The Parliamentary and Health Service Ombudsman publish statistical information on their performance in their Annual Report and Resource Accounts which are laid before Parliament. I have asked the Parliamentary and Health Service Ombudsman to write to the Hon. Member with further detail on the specific questions raised. Copies of the reply will be placed in the House Library.