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Telephone Services

Question for Department for Environment, Food and Rural Affairs

UIN 209954, tabled on 10 October 2014

To ask the Secretary of State for Environment, Food and Rural Affairs, what timetable is in place for the phase-out of her Department's telephone lines with the prefix (a) 0845, (b) 0844 and (c) 0843.

Answered on

16 October 2014

Core Defra operates a dual numbering system for all 0845 prefix telephone lines with the prefix 03 used as the primary number. 0845 prefix numbers have been retained to allow callers a choice based on their call package arrangements. There is no timetable to phase out the 0845 prefixed numbers but a review of the dual numbering policy will conclude in November.