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Telephone Services

Question for Department of Health

UIN 207452, tabled on 29 August 2014

To ask the Secretary of State for Health, under what timetable his Department plans to phase-out use of telephone lines with the prefix (a) 0845, 0844 and 0843 in accordance with the Cabinet Office guidance on customer service lines published in December 2013 and (b) 03 and 08, where 03 is the primary number under a dual numbering system.

Answered on

3 September 2014

The Department will comply with the Cabinet Office timetable and guidelines regarding the use of non-geographical 0845, 0844 and 0843 numbers and treat the use of 03 prefix as a default policy position for the provision of core public services.

Named day
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