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Telephone Services

Question for Department for Business, Innovation and Skills

UIN 207450, tabled on 29 August 2014

To ask the Secretary of State for Business, Innovation and Skills, under what timetable his Department plans to phase-out use of telephone lines with the prefix (a) 0845, 0844 and 0843 in accordance with the Cabinet Office guidance on customer service lines published in December 2013 and (b) 03 and 08, where 03 is the primary number under a dual numbering system.

Answered on

3 September 2014

All of the Department’s 0845, 0844 and 0843 numbers have now been replaced with 03 numbers and the 08 numbers will cease to be operational by the end of 2014. Telephone lines with dual numbering will also revert to the 03 number at the same time.

Answered by

Department for Business, Innovation and Skills
Named day
Named day questions only occur in the House of Commons. The MP tabling the question specifies the date on which they should receive an answer. MPs may not table more than five named day questions on a single day.