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Telephone Services

Question for Department of Health

UIN 201444, tabled on 19 June 2014

To ask the Secretary of State for Health, how many telephone lines with the prefix (a) 0845, (b) 0844 and (c) 0843 his Department (i) operates and (ii) sponsors; how many calls each such number has received in the last 12 months; and whether alternative numbers charged at BT local rates are available in each such case.

Answered on

24 June 2014

The Department does not operate any telephone lines with the prefix0843. The Department has one telephone line with prefix 0845 and no calls were made to this number in the last 12 months. There is no alternative number charged at BT local rates available. This number is only used by the internal Emergency Planning, Resilience and Response Team and is not available to members of the public.

The Department has two telephone lines with prefix 0844. 08448920111 National Poisons Information Service and 08448920909 UK Teratology Information Service. Both numbers are not in use for the general public. The number of calls made to these numbers in the last 12 months are 25,584 and 3,541 respectively. There are no alternative BT lines for these numbers.

Named day
Named day questions only occur in the House of Commons. The MP tabling the question specifies the date on which they should receive an answer. MPs may not table more than five named day questions on a single day.