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Passports

Question for Home Office

UIN 198798, tabled on 4 June 2014

To ask the Secretary of State for the Home Department, what performance indicators for the renewal of existing passports have been met by each passport office administrative centre.

This answer is the replacement for a previous holding answer.

Answered on

10 June 2014

Straightforward passport applications from applicants in the UK have a published expected turnaround of three weeks. For the financial year 2013-14,
99.58 percent of customers received their passports within that period.

Achievement of turnaround times is a national objective and specific targets are not focused on individual offices. This approach allows HM Passport Office
to channel resources and distribute applications to meet capacity.

Answered by

Home Office
Named day
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